SHIPPING AND RETURNS

We’re committed to delivering the best products—quickly, safely, and with great service. Here's everything you need to know about our shipping and return policies.

Return & Exchange Policy

We want you to love what you order! If something isn’t right, we’ll make it right.

We accept returns or exchanges if:

• The item is damaged or flawed
• The product quality is below expectations
• You received the wrong item

Returns must be made within 30 days in the original packaging.
If the item is not defective, the customer is responsible for return shipping + a 10% restocking fee on all equipment.

To start a return:

• Email us at customerservice@miamiscreenprintsupply.com
• Or call 1-800-705-9488
• Please include your order number and photos of the issue (if applicable)

We’ll review and help you through the process fast!

Shipping Information

We ship Monday–Friday via UPS and USPS.

Shipping timeline:

• Processing time: Up to 3 business days
• Delivery time: Typically 7–10 business days
• Orders ship out daily at 3:30 PM EST

Please note:

• Shipping costs vary based on weight, size, location, and item quantity
• We do not ship on weekends or national holidays

Questions?

We’re here to help! Contact our team at 1-800-705-9488 or email customerservice@miamiscreenprintsupply.com with any shipping or return questions.